top of page
  • Facebook
  • Instagram
  • What is Raffolo?
    Raffolo is an online platform where you can purchase tickets to enter raffles and win exciting prizes.
  • How do I enter a raffle?
    Simply browse the available raffles, select the one you like, purchase your tickets, and you’ll be entered into the draw once payment is confirmed.
  • When does the raffle end?
    Unless otherwise stated, a raffle will not end until all tickets are sold. As a small startup, we hope to add more flexible end options in the future, however If the raffle doesn’t sell out within approximately 60 days, you’ll receive a full refund – no questions asked.
  • How is the winner chosen?
    After all tickets are sold, the winner is chosen completely at random using a fair and secure process.
  • Can I buy multiple tickets?
    Yes! You can buy as many tickets as you like, increasing your chances of winning.
  • Can I get a refund if I change my mind?
    No refunds are available unless the raffle is canceled or there is a payment error. Please review our Refund Policy for full details.
  • How will I know if I win?
    We will contact the winner by email and — with their permission — announce their first name and general location on our website and social media.
  • Is there a cash alternative to the prizes?
    Unless explicitly stated, prizes cannot be exchanged for cash.
  • Is Raffolo secure?
    Yes, we use secure payment methods and take your privacy seriously. Check our Privacy Policy for more info.
  • How can I contact you?
    You can reach us at service.raffolo@outlook.com for any questions or concerns.
  • Is there a cash alternative to the prizes?
    Unless explicitly stated, prizes cannot be exchanged for cash.
  • Are there any delivery fees?
    No delivery fees , we cover all cost of prices that are won
  • Where do we ship?
    Do you deliver outside the UK?" We love our international fans, but for now, our prizes only travel within the UK. Think of it as keeping the luck local! 🍀🇬🇧
  • How long does delivery take?
    Delivery times depend on the prize and shipping location. We aim to dispatch prizes within 7-14 days after the winner is announced.
  • Do you ever give away FREE entrys?
    We do , Just download this and post it to this address Raffolo 13 Drake Ave Eastbourne East Sussex BN23 6BW This will earn you one free Ticket of your choosing 😀
  • How does the instant raffle work?
    Once you purchase a ticket, you’re will recieve via email your random ticket numbers , if you head over to www.raffolo.co.uk/luckydip to enter your random number to see if your a winner.
  • How will I know if I’ve won?
    By entering your tickets at www.raffolo.co.uk/luckydip
  • Is this raffle legit?
    Absolutely. All instant raffles are run through a random, audited selection process. We follow UK prize competition regulations and comply with fair trading practices.
  • How do I receive my instant raffle prize?
    We’ll contact you directly to arrange delivery , depending on the prize. Shipping is included for UK winners
  • Can I get a refund on my lucky dip ticket?
    No, raffle ticket purchases are final and non-refundable (see Terms & Conditions).
  • Is there an age limit for the lucky dip?
    Yes. You must be 18 years or older to enter.
bottom of page